PRIVACY POLICY

www.Drophook.com (the "Site") is owned and operated by Drophook.
 Drophook is the data controller and can be contacted at:
 Contact@Drophook.com

265 Short Pike Road Southwest, Huntsville, AL 35824 USA

www.Drophook.com (the "Site") is owned and operated by Drophook.

 Drophook is the data controller and can be contacted at:
 Contact@Drophook.com

265 Short Pike Road Southwest, Huntsville, AL 35824 USA

Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:
  1. The personal data we will collect;
  2. Use of collected data;
  3. Who has access to the data collected;
  3. The rights of Site users; and
  4. The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018. We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.


Consent
By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy.

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdraw your consent unlawful.

You can withdraw your consent by: If you wish to contact Drophook in regards to your personal data or this privacy policy please contact us via email at Contact@Drophook.com

Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal bases to collect and process the personal data of users in the EU:

  1. Users have provided their consent to the processing of their data for one or more specific purposes;

  2. Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the the personal data necessary to perform a contract the consequences are as follows: Services cannot be rendered for merchants or vendors using Drophook.com (the "Site"); 

  3. Processing of user personal data is necessary for us to comply with a legal obligation. If a user does not provide the the personal data necessary for us to perform a legal obligation the consequences are as follows: Services cannot be rendered for merchants or vendors using Drophook.com (the "Site").



Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

  1. IP address;
  2. Location;
  3. Hardware and software details;
  4. Clicked links;
  5. Content viewed; and
  6. Name; Company name; Shipping information; Email address and phone number; Payment and billing information (payment method details, last four digits of your payment card); Order handling information.


Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:

  1. First and last name;
  2. Email address;
  3. Phone number;
  4. Address;
  5. Payment information; and
  6. Auto fill data.


This data may be collected using the following methods:
Creating an account

How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:
  1. Merchant fulfillment services rendered.
  2. The data we collect when the user performs certain functions may be used for the following purposes:
  3. Merchant fulfillment services rendered.
  4. To notify you about changes to our Service
  5. To allow you to participate in interactive features of our Service when you choose to do so
  6. To provide customer support
  7. To gather analysis or valuable information so that we can improve our Service
  8. To monitor the usage of our Service
  9. To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

Who We Share Personal Data With Employees and Approved Vendors
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

  1.  If the law requires it;
  2. If it is required for any legal proceeding;
  3. To prove or protect our legal rights; and
  4.  To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How We Protect Your Personal Data
We seek to use reasonable organizational, technical, and administrative measures to protect the confidentiality, integrity, and availability of personal data. We encourage you to take care of the personal data in your possession that you process online and set strong passwords for your Drophook account, limit access to your computer and browser by signing out after you have finished your session, and avoid providing us with any sensitive information.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Your Rights as a User
Under the GDPR, you have the following rights:

  1. Right to object:
  2. Right to be informed;
  3. Right of access;
  4. Right to rectification;
  5. Right to erasure;
  6. Right to restrict processing;
  7. Right to data portability
  

Age Restrictions
The minimum age to use our website is 18 years of age. We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact us at Contact@Drophook.com

Do Not Track Notice
Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We respond to browser-initiated DNT signals. If we receive a DNT signal that indicates a user does not wish to be tracked, we will not track that user.

Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience. We use the following types of cookies on our Site:

  1. Functional cookies:  Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

  2. Analytical cookies
:  
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc.

  3. Targeting cookies:
  Targeting cookies collect data on how you use the Site and your preferences.
This allows us to personalize the information you see on our Site for you; and

  4. Third-Party Cookies: Third-party cookies are created by a website other than ours.
We may use third-party cookies to achieve the following purposes:


  - To provide and maintain our Service.

Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.



Behavioral Remarketing
Drophook uses remarketing services to advertise on third party websites to you after you visited our Service. Drophook and our third-party approved vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google Ads (AdWords) remarketing service is provided by Google Inc.
  - You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: Here

  - Google also recommends installing the Google Analytics Opt-out Browser Add-on Here for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.


  - For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: Here

Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: Here

To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: Here
 
Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA by clicking Here, the Digital Advertising Alliance of Canada in Canada by clicking Here or the European Interactive Digital Advertising Alliance in Europe by clicking Here, or opt-out using your mobile device settings. For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: Here

Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the If you have any questions about your personal data or this Privacy Policy, or if you would like to file a complaint please email Contact@Drophook.com

Contact Information


If you have any questions, concerns or complaints, you can contact us at
Contact@Drophook.com



Drophook - Copyright 2021 - All Rights Reserved
Privacy Policy - Disclaimer - Terms of Service